Return & Refund Policy
Return & Refund Policy
Last Updated: November 2026
30-Day Return Policy
At Whimsy Wonders, we want you to be completely satisfied with your purchase. We offer a 30-day return policy for most items.
Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging, and purchased within the last 30 days.
The following items are not eligible for return: personalized or custom orders, sale or clearance items, opened consumable products.
How to Initiate a Return
To initiate a return, please contact us at [email protected] with your order number and reason for return.
Refunds
Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within 5-7 business days.
Shipping Costs
Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 5 business days of delivery with photos of the damage and your order number.
Contact Us
Whimsy Wonders
1902 East 7th Cir
Shawnee, OK 74801
Email: [email protected]
Phone: +1 (405) 237-8862